Privacy Policy

Last Updated: [Insert Date]

At Pack Tent Gear, we value your trust as much as we value the durability of our outdoor equipment. Just as we carefully craft gear to protect you in the wilderness, we’ve designed this privacy policy to safeguard your personal information. This document explains how we collect, use, and protect your data when you visit packtentgear.com.

1. Information We Collect

Like packing the right gear for an expedition, we only collect essential information to serve you better:

• Personal Details: When you make a purchase, we collect your name, email, shipping address, and payment information—as securely as we’d store provisions in bear country.
• Order Information: Details about the gear you purchase, including backpacks, tents, or camping furniture.
• Technical Data: IP address, browser type, and device information—helping us navigate technical trails to improve your experience.
• Usage Data: How you interact with our site, similar to tracking your route through the wilderness (but with cookies instead of trail markers).

2. How We Use Your Information

We use your data with the same precision as assembling a high-performance tent:

• To process orders and deliver your adventure gear worldwide (excluding Asia and certain remote areas)
• To provide customer support as reliable as our four-season tents
• To improve our website and product offerings—sharpening our tools like we hone our knives
• To send you relevant offers (only with your consent, like choosing to bring optional gear)
• To prevent fraud with security as robust as our bear-proof containers

3. Data Sharing & Disclosure

We treat your information with the same care we’d expect from a trusted hiking partner:

• Service Providers: We share necessary data with payment processors (like PayPal) and shipping carriers—only what’s needed to complete your expedition (order).
• Legal Requirements: We may disclose information if required by law, similar to following wilderness regulations.
• Business Transfers: In case of mergers or acquisitions, your data would transfer like essential gear between backpacks.
• We never sell your personal information to third-party advertisers.

4. Data Storage & Security

Your information is protected with the same diligence as we design our waterproof tents:

• Data is stored on secure servers with industry-standard encryption
• Payment information is processed through PCI-compliant systems
• We retain personal data only as long as necessary for our legitimate business purposes
• International data transfers comply with applicable laws

5. Your Rights

You have control over your data like choosing the right gear for your adventure:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data under certain conditions
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• To exercise these rights, contact us at [email protected]

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies like essential trail markers to enhance your experience:

• Essential Cookies: Required for basic site functionality (like your tent poles)
• Performance Cookies: Help us improve our website (like gear performance reviews)
• Marketing Cookies: Used only with your consent to show relevant ads
• You can manage cookie preferences through your browser settings

7. Children’s Privacy

Our website is designed for adult adventurers. We don’t knowingly collect data from children under 16 without parental consent—just as we wouldn’t recommend our professional-grade gear for young scouts without proper supervision.

8. Policy Updates

We may update this policy occasionally—like upgrading our gear designs—to reflect changes in laws or our practices. Significant changes will be communicated through our website or email.

At Pack Tent Gear, protecting your privacy is as fundamental as quality craftsmanship in our products. Thank you for trusting us with your outdoor adventures and your personal information.